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How we dispatch Sofas

In terms of dispatching, our sofas fall into 2 categories…

  • Parcel Freight – Our small compact ranges, including 2 Seaters and Chairs, can be dispatched via 3rd party courier. We currently use Tuffnells on a FREE NEXT-DAY SERVICE. All deliveries are free to UK Mainland.
  • Pallet Freight – Anything over a certain weight or dimensions, all other available seating combinations, are dispatched via a pallet drop. Again all deliveries to UK Mainland are free with this service, this is also available on a next-day service and is a drop to the front door or curbside only.

~ Stock arrives in from our factories through our shippers and is stored at our Warehouse in the Midlands.

Order before 1pm and we are able to book you on our free next-working-day delivery service. Once we have your order and confirmed with you the delivery, we book out with the courier.

1. Compact Parcel Freight

Our 3rd party parcel courier collects from us between 1-3pm every day. Once we have confirmed and loaded your order, you can expect delivery the very next day! Our courier delivers Mon-Fri 9-5 UK Mainland only. Due to the current situation, this is a drop to the front door only and unfortunately, we cannot offer a tracking service.

2. Pallet Freight

If your order consists of a sofa considered too big for our small parcel courier, or you have an order for 2 or 3 items in a set, then our next way of dispatching sofas to you would be via Pallet-Drop.

We use ICT Palletline for this delivery method. They collect from us daily between 2pm-4pm, if you place your order with us before these times and we are able to confirm and speak to you, then you can get your sofa delivered as early as the very next day! Unfortunately, there is no tracking available but we can ask the courier drivers to call ahead on the day to give you plenty of warning.

This service is a drop to front door or curbside only, however far the access goes. Again due to the current situation delivery drivers will not be entering properties, this makes for a minimal and contact free delivery.

Current Situation and Contact Free Delivery

We are still open and delivering!

UK Mainland only

Due to the current situation we deliver to front door only and can be a contact free service. All of our Sofas and products are well packaged and well protected, they will arrive in a cardboard box. Still available on a free next day service, it might be one of our own vans or one of our courier partners.

Currently we cannot offer a tracking system with our dispatches but we can book delivery for any weekday of your choice!

4 thoughts on “How we dispatch Sofas

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